TLDR: Service your heat pump yearly to protect efficiency, catch faults early, and keep warranty paperwork clean. A proper service covers cleaning, system checks, electrics, pressures/temperatures, and hot water safety checks, then you get a written report.
If you’ve invested in a heat pump, you’ve made a smart choice for energy efficiency and lower-carbon heating. But like any heating system, it needs regular maintenance to keep it running efficiently and safely. If you’re searching for reliable heat pump servicing in Gloucester, annual servicing is essential to protect performance and extend the lifespan of your system.
At Hewer Facilities Management, professional heat pump servicing ensures your system remains safe, efficient, and compliant. Here’s why it matters, what’s included, and answers to common questions homeowners and businesses often have.
Why Regular Heat Pump Servicing Is Essential
Heat pumps operate year-round to provide heating and hot water. Over time, components can wear, pressures can fluctuate, and dirt can accumulate inside critical parts like the evaporator and magnetic filter. Even small changes can quietly reduce efficiency and increase energy costs. The Energy Saving Trust explains that properly maintained heat pumps can significantly lower energy use compared to traditional heating systems. Efficiency, however, depends on routine inspection and correct system setup. Servicing also helps maintain manufacturer warranties, as many require annual maintenance records. Without documented servicing, your warranty could be invalidated.
What’s Included in a Professional Heat Pump Service?
A full heat pump service is far more than a simple visual check. During a service from Hewer Facilities Management, a qualified engineer performs a comprehensive system inspection. The process includes reviewing the overall condition of the unit, performing safety and operational checks, and identifying any existing or potential faults. The evaporator is brush cleaned to maintain airflow efficiency, while refrigerant temperature differentials are checked to ensure optimal heat transfer. Electrical voltage testing confirms safe operation, and interface settings are inspected to ensure the system remains correctly configured.
Actuators, pumps, and sensors are all tested, and magnetic filters are cleaned to remove debris. Fluid health is assessed, including glycol levels and or anti-freeze valve inspection. Water pressure is adjusted if necessary, and strainers are released to ensure unrestricted flow. Additionally, the hot water cylinder is visually inspected, and either a legionella cycle check or a 3kW immersion heater test is carried out to ensure safe domestic hot water operation. After the service, an electronic detailed service report is sent via email. While parts and labour for repairs are not included, any issues identified will be quoted before further work proceeds. No additional support is included beyond the service, except for any parts covered under manufacturer guarantee.
Heat Pump Servicing in Gloucester and Gloucestershire
For homeowners and businesses in Gloucester and surrounding areas, local professional servicing ensures faster response times and engineers familiar with common property types and renewable systems across the region. Hewer Facilities Management provides heat pump servicing throughout Gloucester, Cheltenham, Stroud, and surrounding areas, supporting both residential and commercial properties. Local expertise also ensures proper documentation for compliance and warranty purposes.
Authoritative Guidance and Industry Standards
When it comes to renewable heating, following industry recognised guidance is important. Authoritative resources include:
- Energy Saving Trust – independent advice on heat pump efficiency and energy savings
- Ofgem – regulation and guidance on renewable energy schemes in the UK
- MCS – certification and performance standards for renewable technology installations
Aligning your servicing with these best practices helps protect efficiency, safety, and compliance. Get in touch with Hewer today to see how we can help you with heat pump installation, servicing or repair in gloucester & beyond.
Frequently Asked Questions
What does a typical service include?
A typical service includes: evaporator brush cleaning, refrigerant temperature differential checks, electrical voltage testing, interface/settings checks, actuator/pump/sensor checks, magnetic filter cleaning, glycol/anti-freeze checks, water pressure adjustment, strainer release, hot water cylinder visual inspection, and a legionella cycle check or 3kW immersion heater test, plus an emailed service report.
How often should a heat pump be serviced?
Heat pumps should be serviced at least once a year to maintain efficiency, safety, and manufacturer warranty compliance.
What happens during a heat pump service?
A professional service includes a full system inspection, electrical and interface testing, evaporator cleaning, glycol level checks, refrigerant temperature testing, water pressure adjustments, and system diagnostics. The hot water cylinder and safety systems are also checked.
Does a heat pump service include repairs?
No, repairs, parts, and labour are not included. If any issues are found, a quotation will be provided before further work is carried out.
How long does a heat pump service take?
Typically, servicing takes between 1 and 3 hours, depending on the system size and configuration.
Is heat pump servicing really worth it?
Yes. Regular servicing maintains efficiency, reduces breakdown risk, extends system lifespan, and protects your investment in renewable heating.
Can servicing help with warranty compliance?
Absolutely. Most manufacturers require evidence of annual maintenance to keep warranties valid, and a documented service report provides this proof.